Free Shipping and Returns
Shipping on all Nerdsway orders are FREE to all USA addresses. International addresses incur a flat shipping rate of $100 regardless of destination. Import duties are paid for separately.
Nerdsway orders can be returned for any reason if unworn and unwashed within 30 days of the shipping date for any orders to any USA address. After 30 days, product can be returned up to 6 calendar months but buyer pays for shipping. There are no restocking charges on any Nerdsway purchases.
There may be exceptions to the above for some custom orders and, for these, it will be noted on the item description for review before ordering and a note indicating the same will be sent with the item as well.
To return your purchase, please review and follow the steps below:
a) Send us a return notice using our contact form and include the order number in your message. In the message, you may include any specific items in this order that you want to return and any reasons why.
b) We shall send you a PDF return label by email to printout and use to return your item. No returned item will be accepted without a return label even if tracked as delivered to us. Any returned items without return labels are either not signed for or disposed of as unneeded and NOT shipped back to you.
c) The item you returned will be inspected and if in acceptable condition as noted above, a refund of the actual payment made for the item will be made to the payment method you used for the order unless it is no longer valid (e.g., an expired credit card).
The actual payment made is the net after discounts, coupons or promotional prices offered and does not include shipping costs paid, if any. The customer agrees to be liable for the processing or any other fees for the payment method used.
If the payment method is no longer valid, a refund check may be mailed to the order shipping address to be cashed within 30 days.